FAQ

Please browse through our frequently asked questions to find answers to any of your questions relating to your shopping experience. If your question is not below please contact us for further information.

1.  Can I order by telephone?
2.  Do you accept rush orders?
3.  Do you have a printed catalogue?
4.  Do You Have A Store Where I Can View Your Products?
5.  Do you have customer testimonials?
6.  Do you ship internationally and what are the costs?
7.  Do you supply samples?
8.  Does Elegant Bomboniere exchange links?
9.  Does Elegant Bomboniere offer wholesale pricing?
10.  Has Elegant Bomboniere being in the media?
11.  How do I change or cancel my order?
12.  How do I change the quantity that is in my shopping cart?
13.  How do I check my order status?
14.  How do I file a claim for damaged, defective or missing product(s)?
15.  How do I navigate your website? 
16.  How do I place an order online?
17.  How do I place an order? 
18.  How do I provide general feedback? 
19. How does Elegant Bomboniere collect info?
20.  How does Elegant Bomboniere use my personal information?
21.  How fast can you send me my products?
22.  How Long Will It Take To Reply To My Enquiry?
23.  I am not receiving the newsletter I subscribed to
24.  I am with the press, who do I contact?
25  Is ordering over the net safe?
26.  What are cookies?
27.  What are my payment options?
28.  What are your opening hours?
29.  What Happens After I Place My Order?
30.  What If I Need To Add To My Order?
31.  What is the currency for all your products?
32.  What is your privacy policy?
33.  Where do I find my shopping cart? 
34.  Where is Elegant Bomboniere located?
35.  Why Should I Sign Up To Your Newsletter?
36.  Will I receive email confirmation?
37.  Will my computer IP address be recorded?